ALGN

Client Care

Frequently Asked

Everything worth knowing before you order, sizing, shipping, returns, care and what ALGN stands for.

The Brand

What does ALGN mean?

ALGN is pronounced "align." It's about bringing your life, choices, style and direction into ALGNment with the woman you're becoming. You don't become her overnight, you ALGN with her, one choice at a time.

Who is ALGN for?

The woman who has stopped asking permission and started choosing on purpose. Designed with women 35+ in mind, cut and colored so it reads across generations.

Sizing & Fit

What sizes do you carry?

Every set runs S – 3XL. See the Size Guide for body measurements and fit notes.

Can I order a different size top and bottom?

Not currently. Sets ship as a top and bottom in a single size, choose one size for the full set.

What's the difference between jogger and loose-fit?

The jogger is cut close through the leg with a tapered, cuffed hem. The loose-fit is relaxed hip to ankle with a wider straight leg. Same body measurements, different leg line.

I'm between sizes, what should I take?

Our cotton is weighted and holds its shape rather than stretching. Size up for a relaxed drape, or stay true to size for a cleaner line.

Orders & Shipping

When will my order ship?

Orders ship within 3 – 7 business days. You'll receive tracking by email as soon as your parcel leaves us.

Do you ship internationally?

Not at this time. We currently ship within the United States only.

Can I change or cancel my order?

Once an order is placed it enters fulfilment immediately and cannot be changed or cancelled. Email client care right away and we'll do what we can.

Returns & Care

What is your return policy?

All ALGN orders are final sale, no returns, exchanges or cancellations for fit, color preference or change of mind.

What if my item arrives defective?

Email client care within 7 days of delivery with your order number, a description of the issue and clear photos of the defect and garment tag. We'll replace it with the same item.

How should I wash my set?

Machine wash cold on gentle, inside out, with like colors. No bleach, no fabric softener, no tumble dry, air dry flat. Full details are on the Garment Care page.

Still have a question?

customercare@algn.com